Albino zebra rug6/30/2023 ![]() Rugs purchased in-store, as well as online for in-store pick up are final sale and thus returns are not accepted. Return shipping/return postage will be at the customer's expense. All rug returns are subject to a 5% restocking fee. Rugs purchased online are accepted, as long as contact is made within 7 days of receiving your item, and it is in a new, unused condition and in its original packaging. Rugs is subject to inspection, and once it is determined that it is in its original condition, a refund will be issued. Once an item is back in stock, the item will follow the above shipping process. These are typically accurate, but delays do occur. ![]() If the item is back-ordered, the estimated in-stock date will be provided in the descriptions. Once you have placed your order, delivery methods cannot be changed. Threshold is defined as the carrier delivering your item to your exterior front door, main entrance, or garage.įor Over-The-Threshold, or White Glove delivery service, please contact us to obtain a shipping quote before placing your order. Please note: If your order includes items with varying lead times, your order may ship together once all items are completed, unless otherwise requested or noted.Īll oversized items include Threshold delivery. ![]() Once ready to be delivered, a local delivery carrier agent representative will reach out to you directly to schedule a time that works for you to deliver your piece. This timeframe includes hub transfers, sorting, and inspections. Transit typically takes 2-15 business days barring any delays. If in stock and delivery is not defined in the details section of the listing, most pieces ship within 1-3 weeks of order receipt. Most of our furniture and oversized decor items will be shipped directly from our vendors and delivered third-party by a delivery service provider during their weekday operating hours. ![]()
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